The services you decide to provide as a dentist will
define your practice. You may choose to
operate as a general dental clinic, as in implant specialist, pediatric
dentistry or just wisdom teeth. These
decisions will determine everything from where you locate your practice to how
you market your services.
Location
If you have decided you passion is pediatric dentistry,
locating in Sun City, AZ may not be the best decision for a successful
practice. You need to select a location
where your passion matches your economic needs.
If you have selected to specialize, research demographics that match
your selected patient base. Look up
census information for a specific region and narrow the search to a 10-mile
radius. Confirm the population and
economic base exists to support your specialty.
Marketing
Once you have selected a location, utilize data available
from a reputable list broker. They can
work with companies like Avrick Direct to isolate potential customers based
upon specific data parameters that align with the service your offer. A pediatric dental practice would want to
look for women, ages 25 – 39, presence of children, who have moved to the area
within the last 120 days. They are most
likely to be looking for the services offered.
Not only does this provide very good insight into the
prospective patient-base, but gives an immediate source of new patients. A well-designed mailer welcoming the
individuals to the neighborhood and offering a special for childrens’ check-ups
can help launch a new practice.
Strategic Relationships
I participated in a conversation with an endodontist seeking work. When told the practice didn’t currently have
need for an endodontist, he stated, “That’s okay. I don’t mind doing general dentistry.” The doctor’s need for work out-weighed their
desire to specialize.
A specialist should make a
point of meeting other dentists within the area and discuss cooperative
referrals. A general dentist may be
happy to refer pediatric patients in return for adult patients. Both can maintain their own practice while
benefiting from the other’s chosen specialty.
Don’t Judge
Patients come from all
backgrounds and socio-economic groups.
If a dentist has a negative outlook on a particular patient segment it
will be reflected by their staff. If you
specialize in dental implants you have to understand people lose teeth from
accidents, heredity . . . and drug abuse.
One dentist looked out on his waiting room and commented, “It looks like
a welfare office out there.” His staff
took this to mean he didn’t want recovering meth addicts. The staff’s manner in dealing with people
they didn’t think the dentist would want to treat resulted in a drop of
forty-percent of new patients.
Whatever your practice
practices is up to you. Just make sure
you do your homework to insure you can be profitable.
If you have questions
regarding your practice’s marketing strategy, feel free to contact me at
darrensomsen@gmail.com.
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